Solution Consultant

A Solution Consultant at Icon works directly for the Head of Solution Consulting, supporting various activities predominantly across pre-sales but also in post-sales and other areas, acting as a trusted advisor throughout the client interaction process. Key elements of the role will include:

• Participation in the POC sessions, providing payments insight. 
•  Contribute to Proof of Concepts (POCs) by analysing the scope and requirements from the prospect customer and creating scope documents and indicative flows that can be used by Solution Engineers.
•  Leading presentations, and at times high-level demonstrations with prospect clients.
•  Supporting the Head of Solution Consulting on content creation across presentations, Solution Designs and documentation.
•  Contributing to RFIs and RFPs by responding to questionnaires and creating bespoke solution documents.

• Proven experience in a Solution Consultant or Pre-Sales role, supporting Software/Product driven environments within Financial Services.
•  Previous experience with Payments FinTechs would be considered advantageous.
•  Our clients and prospective customers are geographically spread –  we need someone that is enthusiastic and happy to travel on a regular basis (UK, EU and USA in particular).
•  Highly communicative and confident engaging with stakeholders and prospective clients at all levels.
•  Solid attention to detail and organisational skills.
•  Creative ability to design and produce presentation decks, with excellent written communication to create clean and concise copy across the Pre-Sales lifecycle.
•  Being bi-Lingual whilst not essential would be a real benefit to the role when engaging with our growing European client base.

• Lead presentations and at times high-level demonstrations with prospect clients.
•  Supporting the Head of Solution Consulting on content creation across presentations, Solution Designs and documentation.
•  Own, detail and spec out requirements for tailored demos and collaborate with the Solution Engineers to develop.
•  Participate and bring high energy during industry conferences (Sibos, EBA Day etc).
•  Contribute to RFIs and RFPs.
•  Contribute to Proof of Concepts (POCs) by analysing the scope and requirements from the prospect customer and creating scope documents and indicative flows that can be used by Solution Engineers.
•  Involvement in workshops with prospect clients, discussing high level requirements, solutioning and carrying out whiteboarding exercises.
•  Highlighting to internal product management where new developments are required for a prospect customer.
•  Support the 'Pre-Discovery', working closely with project manager and any assigned project team (e.g., participating in workshops).
•  Help facilitate the transition from pre-sales to delivery, ensuring solution outlined during pre-sales and any key elements are highlighted to the delivery.
•  Participate in discovery workshops of the project.
•  Support delivery team and sales team in their respective roles to help set project up for success.

• Driving workable solutions and giving our customers the best solutions to meet their needs.
•  Fast paced environment working on multiple opportunities with different clients across different payment use cases.
•  A balance between product, tech and sales - enabling the team to work with stakeholders across the organisation and hone a wide skillset.
•  The camaraderie of working in a small company/Fintech environment.